Are you an experienced, compassionate professional ready to lead a close-knit medical team with warmth and confidence? About the Role: Our small, boutique medical centre in Newcastle is seeking a capable and nurturing Practice Manager or Medical Receptionist to support our clinicians and ensure smooth day-to-day operations. You'll play a central role in keeping the practice running with care and efficiency—supporting both staff and patients with a gentle, can-do approach. Key responsibilities: Overseeing daily operations and bringing structure and calm to the clinic Leading and supporting a small, friendly team Coordinating rosters and ensuring smooth patient flow Managing invoicing, billing, and daily financial tasks Liaising with private hospitals and managing referrals and correspondence About You: You're organised, approachable, and confident in managing the needs of a busy practice with kindness and professionalism. You’ll ideally have: Prior Practice Management experience, or 2 years as a Senior Medical Receptionist Strong working knowledge of Best Practice or VIP medical software Experience in medical billing, debtors, and Xero would be highly regarded Excellent communication skills and a warm, patient-first attitude Supportive, inclusive team environment Boutique setting with a strong focus on patient care and service Family-friendly and flexible culture Opportunity to make the role your own and shape how the practice runs
